PRIVACY POLICY
Last Updated: August 2026
The Grand Mansion Menteng (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, submit a form, make a reservation, or interact with us through our digital platforms and services.
Information Collection and Use
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, company name, booking details, event requirements, and other information related to your enquiry or reservation.
This information may be used to:
Respond to your enquiries and requests
Process and manage reservations
Assist with meeting, event, and banquet enquiries
Provide information about our rooms, facilities, services, offers, and events
Communicate with you regarding your booking or enquiry
Improve our services and guest experience
Share relevant promotions, offers, or updates where appropriate
We only collect and use personal information as necessary to provide our services and communicate with you.
Consent
By submitting your information through our website or digital platforms, you consent to the collection and use of your information in accordance with this Privacy Policy.
You may contact us at any time if you wish to update your information or no longer receive marketing communications from us.
Log Data
When you visit our website, certain information may be collected automatically by your browser or device. This may include your Internet Protocol (IP) address, browser type, pages visited, date and time of your visit, time spent on our website, and other related usage information.
This information helps us understand how visitors use our website and allows us to improve its performance and user experience.
Cookies
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, and enhance your browsing experience.
Cookies may also be used for analytics and marketing purposes.
You may choose to manage or disable cookies through your browser settings. However, please note that some parts of our website may not function properly if cookies are disabled.
Information Sharing
The Grand Mansion Menteng does not sell or rent your personal information to third parties.
Your information may be shared with authorised employees, trusted service providers, or business partners when necessary to process your request, manage your reservation, provide our services, or comply with applicable legal requirements.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links or integrations with third-party platforms and services, including booking platforms, social media platforms, analytics tools, and other service providers.
These third-party platforms operate under their own privacy policies, and The Grand Mansion Menteng is not responsible for their privacy practices or content.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will take effect from the date it is published.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:
The Grand Mansion Menteng
Jl. Borobudur No. 10, Pegangsaan, Menteng,
Central Jakarta 10320, Indonesia
WhatsApp: +62 881-2343-975
Email: reservation@thegrandmansion.co.id
Thank you for trusting The Grand Mansion Menteng.
